From the counter
Guides for the pharmacy counter
Straight, practical writing on GST billing, batch & expiry, credit recovery and choosing software — written for Indian chemist shops, by the people who build DravyaOS.
The Proposed CCTV Rule for Medical Stores
A draft rule would make CCTV compulsory wherever prescription medicines are sold, with three months of footage kept. What it asks, what it leaves open, and how to object while you still can.
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Buying guides
Choosing pharmacy billing software — the practical checklist, not the marketing spin.
How to Move Your Pharmacy's Stock into New Software
Switching without re-typing your inventory: export, clean, and import your item list — and let sale and purchase rates fill in on their own.
ReadTop 7 Free Pharmacy Billing Software in India (2026)
Seven tools that turn up when you search 'free pharmacy software' — ranked, with the honest truth on which are actually free and which just say so.
ReadTop 4 Offline Pharmacy Billing Apps (No Internet Needed)
When the broadband dies at 6pm rush, does your counter keep billing? The apps that work offline, the difference between offline-desktop and offline-first, and the cloud tools that stop dead.
ReadBest Free Pharmacy Billing Software in India (2026)
How to tell genuinely free software from a trial in disguise — the five-point checklist every chemist should apply before installing.
ReadHow-to guides
Step-by-step for the everyday jobs at the counter — billing, invoices and the registers an inspector asks for.
Every 2026 Drug-Rule Change a Chemist Should Know
Cough syrups, the Schedule H2 barcode expansion, and a draft CCTV rule: what each 2026 change actually asks of a retail counter, and what the headlines got wrong.
ReadEnter a Distributor's Purchase Bill from a Photo
A 60-line distributor bill is half an hour of typing, and one wrong batch number costs you at expiry. How entering it from a photo works, and what you still need to check.
ReadDrug License & Record-Keeping Rules for an Indian Retail Pharmacy
Which licence you need, the registered-pharmacist requirement, and the registers a chemist shop must keep — in plain English.
ReadSchedule H1 & the Prescription Register
What Schedule H, H1 and X mean, the exact fields an H1 register must carry, the three-year retention rule, and how to record it at billing time.
ReadHow to Make a GST-Compliant Medical Bill
Mandatory fields, HSN codes, CGST/SGST vs IGST, GST rates on medicines, and a worked example you can copy.
ReadWhat Is GSTR? GST Returns for Pharmacies, Made Simple
GSTR-1 vs GSTR-3B, the monthly filing cycle, why chemist shops find it fiddly, and how to build both from your own sales.
ReadRunning the shop
Practical operations for a busy pharmacy — stock, batch & expiry, and protecting your margins.
Keeping Your Regulars When Online Pharmacies Discount 20%
You can't match a 20% discount on a 22% margin, and you don't have to. What a neighbourhood chemist has that a delivery app doesn't, and how to use it.
ReadStopping Leakage at the Counter
Most money that leaks from a pharmacy leaves through ordinary screens: a deleted bill, a quiet discount, cash marked as credit. How to close each gap without treating your staff as suspects.
ReadWhat to Reorder, What's Dead Stock, Who's Due a Refill
Your billing data already knows what's about to run out, what's stuck on the shelf, and which regulars stopped coming. Six questions worth asking it every morning.
ReadMRP, PTR, PTS & Pharmacy Margins, Explained
What the three prices mean, how to work out your real margin after GST and schemes, and why a mis-keyed price quietly eats your profit.
ReadAccepting UPI & Digital Payments at the Counter
Why a taped-up static QR costs you time, and how a pay-by-scan QR tied to the exact bill total speeds the queue and kills wrong-amount errors.
ReadManufacturer Discounts, Free Goods & Safe Deletes
What's new: per-customer manufacturer discounts, 10+1 free goods that keep your margin honest, a Net-rate column, layout-honoring printouts, and safe whole-bill deletion.
ReadSpot Stock & Dues Problems at a Glance
At a busy counter you scan, you don't read. How pack photos, expiry-first inventory, and dues-first ledgers surface what needs attention first.
ReadManaging Medicine Batch Numbers & Expiry Dates
Why FEFO beats FIFO, a simple monthly expiry routine, and how to stop paying the distributor for stock you'll only bin.
ReadManaging Customer Credit (Udhaar / Khata)
Why the paper khata stops working, how to track udhaar as sales and receipts, and a simple routine to recover what you're owed.
ReadAn Online Store for Your Pharmacy, Without an App
A shareable storefront customers can order from with no login, orders that land straight in your app, and a link the customer can track — no app to build, no marketplace cut.
ReadUnder the hood
How DravyaOS is built — offline-first sync, cross-device data, and speed at the counter.
Should Your Pharmacy Software Speak Your Language?
The counter UI in Hindi, Bengali, Tamil or yours — while medicine names, MRP and GST stay English. Why that split is the right one, now in 7 Indian languages, offline.
ReadOffline-First Sync, and Why the Counter Should Never Wait for the Internet
Local-first writes, background sync, and clean cross-device merges — why instant, works-offline, multi-device data is the baseline a pharmacy app should meet in 2026.
ReadReading about it is the slow way.
Install it on the counter PC and put tonight's billing through it — free for 3 days, no card and no account needed.