Running the shop

Practical operations for a busy pharmacy — stock, batch & expiry, and protecting your margins.

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Operations

Keeping Your Regulars When Online Pharmacies Discount 20%

You can't match a 20% discount on a 22% margin, and you don't have to. What a neighbourhood chemist has that a delivery app doesn't, and how to use it.

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Operations

Stopping Leakage at the Counter

Most money that leaks from a pharmacy leaves through ordinary screens: a deleted bill, a quiet discount, cash marked as credit. How to close each gap without treating your staff as suspects.

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Operations

What to Reorder, What's Dead Stock, Who's Due a Refill

Your billing data already knows what's about to run out, what's stuck on the shelf, and which regulars stopped coming. Six questions worth asking it every morning.

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Operations

MRP, PTR, PTS & Pharmacy Margins, Explained

What the three prices mean, how to work out your real margin after GST and schemes, and why a mis-keyed price quietly eats your profit.

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Operations

Accepting UPI & Digital Payments at the Counter

Why a taped-up static QR costs you time, and how a pay-by-scan QR tied to the exact bill total speeds the queue and kills wrong-amount errors.

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Operations

Manufacturer Discounts, Free Goods & Safe Deletes

What's new: per-customer manufacturer discounts, 10+1 free goods that keep your margin honest, a Net-rate column, layout-honoring printouts, and safe whole-bill deletion.

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Operations

Spot Stock & Dues Problems at a Glance

At a busy counter you scan, you don't read. How pack photos, expiry-first inventory, and dues-first ledgers surface what needs attention first.

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Operations

Managing Medicine Batch Numbers & Expiry Dates

Why FEFO beats FIFO, a simple monthly expiry routine, and how to stop paying the distributor for stock you'll only bin.

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Operations

Managing Customer Credit (Udhaar / Khata)

Why the paper khata stops working, how to track udhaar as sales and receipts, and a simple routine to recover what you're owed.

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Operations

An Online Store for Your Pharmacy, Without an App

A shareable storefront customers can order from with no login, orders that land straight in your app, and a link the customer can track — no app to build, no marketplace cut.

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Reading about it is the slow way.

Install it on the counter PC and put tonight's billing through it — free for 3 days, no card and no account needed.