DravyaOSBlog · Operations
Running the shop
Practical operations for a busy pharmacy — stock, batch & expiry, and protecting your margins.
What to Reorder, What's Dead Stock, Who's Due a Refill
Your billing data already knows what's about to run out, what's stuck on the shelf, and which regulars stopped coming. Six questions worth asking it every morning.
MRP, PTR, PTS & Pharmacy Margins, Explained
What the three prices mean, how to work out your real margin after GST and schemes, and why a mis-keyed price quietly eats your profit.
Accepting UPI & Digital Payments at the Counter
Why a taped-up static QR costs you time, and how a pay-by-scan QR tied to the exact bill total speeds the queue and kills wrong-amount errors.
Manufacturer Discounts, Free Goods & Safe Deletes
What's new: per-customer manufacturer discounts, 10+1 free goods that keep your margin honest, a Net-rate column, layout-honoring printouts, and safe whole-bill deletion.
Spot Stock & Dues Problems at a Glance
At a busy counter you scan, you don't read. How pack photos, expiry-first inventory, and dues-first ledgers surface what needs attention first.
Managing Medicine Batch Numbers & Expiry Dates
Why FEFO beats FIFO, a simple monthly expiry routine, and how to stop paying the distributor for stock you'll only bin.
Managing Customer Credit (Udhaar / Khata)
Why the paper khata stops working, how to track udhaar as sales and receipts, and a simple routine to recover what you're owed.
An Online Store for Your Pharmacy, Without an App
A shareable storefront customers can order from with no login, orders that land straight in your app, and a link the customer can track — no app to build, no marketplace cut.