From the counter
Running the shop
Practical operations for a busy pharmacy — stock, batch & expiry, and protecting your margins.
Keeping Your Regulars When Online Pharmacies Discount 20%
You can't match a 20% discount on a 22% margin, and you don't have to. What a neighbourhood chemist has that a delivery app doesn't, and how to use it.
ReadStopping Leakage at the Counter
Most money that leaks from a pharmacy leaves through ordinary screens: a deleted bill, a quiet discount, cash marked as credit. How to close each gap without treating your staff as suspects.
ReadWhat to Reorder, What's Dead Stock, Who's Due a Refill
Your billing data already knows what's about to run out, what's stuck on the shelf, and which regulars stopped coming. Six questions worth asking it every morning.
ReadMRP, PTR, PTS & Pharmacy Margins, Explained
What the three prices mean, how to work out your real margin after GST and schemes, and why a mis-keyed price quietly eats your profit.
ReadAccepting UPI & Digital Payments at the Counter
Why a taped-up static QR costs you time, and how a pay-by-scan QR tied to the exact bill total speeds the queue and kills wrong-amount errors.
ReadManufacturer Discounts, Free Goods & Safe Deletes
What's new: per-customer manufacturer discounts, 10+1 free goods that keep your margin honest, a Net-rate column, layout-honoring printouts, and safe whole-bill deletion.
ReadSpot Stock & Dues Problems at a Glance
At a busy counter you scan, you don't read. How pack photos, expiry-first inventory, and dues-first ledgers surface what needs attention first.
ReadManaging Medicine Batch Numbers & Expiry Dates
Why FEFO beats FIFO, a simple monthly expiry routine, and how to stop paying the distributor for stock you'll only bin.
ReadManaging Customer Credit (Udhaar / Khata)
Why the paper khata stops working, how to track udhaar as sales and receipts, and a simple routine to recover what you're owed.
ReadAn Online Store for Your Pharmacy, Without an App
A shareable storefront customers can order from with no login, orders that land straight in your app, and a link the customer can track — no app to build, no marketplace cut.
ReadReading about it is the slow way.
Install it on the counter PC and put tonight's billing through it — free for 3 days, no card and no account needed.